The ECODIR Project

The ECODIR project stems from a university initiative supported by the European Commission and Irish Department of Enterprise, Trade and Employment.

The aim of the ECODIR Project is to set up a system devoted to the electronic resolution of Internet disputes arising between consumers and merchants.

ECODIR is brought to you a consortium of experienced partners, including european universities as well as North American partners specialized in the resolution of disputes on the Internet.

The ECODIR project is a pilot project that provides online consumer conflict resolution services until the end June 2003. An evaluation of the project will then be conducted with a view to encouraging continuation of the services.