The ECODIR Project
The ECODIR project stems from a
university initiative supported by the European
Commission and Irish Department of Enterprise, Trade
The aim of
the ECODIR Project is to set up a system devoted
the electronic resolution of Internet disputes
arising between consumers and merchants.
ECODIR is brought to you a consortium
of experienced partners, including european universities
as well as North American partners specialized in the
resolution of disputes on the Internet.
The ECODIR project is a pilot project
that provides online consumer conflict resolution
services until the end June 2003. An evaluation of
the project will then be conducted with a view to encouraging
of the services.